Products — Gray Market

Often times in our store, and on our online store we get customers telling us that they are seeing the "same" Canon product but for a way lower price on another website. We take a look at where they are finding this low price only to find out that the products that are being sold are NOT USA Canon products....
It's not uncommon to receive a phone call here at pictureline from a customer leading with the question, "Why are pictureline's prices so high?  I could buy the Nikon D850 somewhere else for half your price?" Or, "I’ve found the Canon 24-70mm f/2.8 for $800.00, can you price match?" Which then the conversation typically ends with, "that's never going to happen."...