Privacy Policy

We pride ourselves on integrity in our business practices, and we will never share or distribute your information with any entity outside of Email and other personal information gathered from you while you are visiting will be used for the sole purpose of delivering your transactional data and any other information requested.

Our Promise does not send spam. Email is only sent out to members who have opted in on our website or in our retail store. We do not purchase or sell email lists of any kind. will send out a confirmation email that contains a confirmation link when you subscribe to the newsletter.

Each email that is sent from will include—at or near the bottom—a link to unsubscribe from our mailing list. After entering your email address, your name and all information will be completely deleted from our database, and you will not receive ongoing communications from If, however, you wish to resubscribe at any future date, you most definitely can!

What To Expect From Our Emails sends out a monthly newsletter which will only be distributed to you under the following conditions:

  • You request to be added to the pictureline mailing list
  • You sign up for a product update list
  • You add your name manually in our retail store with a pictureline sales associate
  • You request tickets to a pictureline sponsored event

The monthly newsletter will contain news on new products, products updates, price changes at pictureline, and general information relating to traditional photography, digital photography, and motion picture photography.

When you place an order on, you will receive a confirmation of your order, confirmation of when your order ships, or emails related to any issues with your order (such as product being out of stock, etc).

pictureline does not allow access to credit card information online, but you may access / change / edit your address and contact information by going to the account login.

We hope that you enjoy our newsletter and our website! We're so glad you're here.

We use third-party advertising companies to serve ads when you visit our website. These companies may use information (NOT including your name, address, email address, or telephone number) about your visits to this and other websites to provide advertisements about goods and services of interest to you. To learn more about this “behavioral advertising” practice or to opt-out of this use of your anonymous information, you can visit


A cookie is a small file, which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We may set and use cookies to identify which pages are being used. This helps us analyze data about our web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


Sometimes we have typos on our website and newsletter, we are not held liable for any spelling or pricing errors on our newsletters or website. 

We reserve the right to cancel orders after they have been placed if a pricing error is discovered. 

* reserves the right to change the website and this policy at any time.

Instagram Policy

We collect photos that are tagged with #pictureline and use them in a live photo feed on our website. We also may share these photos on our Instagram feed, our contest pages, and the bottom of our Newsletters. By #pictureline you give us permission to use the photos on our website and in any social media platform owned by Pictureline. We will not use the images for advertisement purposes.