WARRANTIES

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We've partnered with Consumer Priority Service (CPS), to provide the ultimate warranty service plan experience. With complete online control, valuable information and tools, and a commitment to delivering the best service possible, our mission is clear: to give you the peace of mind you deserve with your purchases.

All CPS warranties purchased through Pictureline include:

• Up to 5 years of total coverage
• Coverage for non-intentional drops, spills, & cracks
• Coverage for internal hardware failure.
• If you're product cannot be repaired, it will be replaced.
• Free shipping for repairs
• 1 nnual camera cleaning

CPS COVERAGE CATEGORIES

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CAMERAS

Choose from a 3-year or 5-year warranty option and shoot with the confidence that your gear is protected.

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LENSES

Choose from a 2-year or 5-year warranty option and shoot with the confidence that your gear is protected.

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PRODUCT REPAIR

Printers, lights, stands, backpacks—if it’s not a camera or lens and costs over $150, it’s covered for repairs under this plan.

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WARRANTY FAQs

What is NOT covered?

Intentional damage, fire, loss, theft, or fly-aways.

Will I have to send in my camera for repairs?

Yes, you will. If your camera breaks, CPS will provide you with instructions on shipping it to CPS’s repair facility. Once CPS receives it, they will complete repairs for your camera. Shipping to the facility is free.

What happens if the service center cannot repair my camera?

If we cannot repair your camera, CPS will provide you with a check for the current market value of your camera.

How do I file a claim for my camera?

You can file a claim by signing into your account on cpscentral.com and clicking file claim, or alternatively by giving CPS a call at 1 (800) 905-0443.

Will my coverage continue after my camera is repaired?

Yes. Your coverage will typically continue until your contract expires. Your coverage will end, however, if your camera is replaced or the total cost of the repairs meets the maximum liability (the original price you paid for your camera).