Canon CarePAK Plus 2 Year for for DSLR $5,500 - $7,999.99
Authorized Dealer

Canon CarePAK Plus 2 Year for for DSLR $5,500 - $7,999.99

CanonSKU: 9620B024AA | UPC:
IN STOCK
Price:
$274.99
Free in-store pick up
Free shipping for orders over $100

Return Policy

At pictureline, we are extremely proud that unless very clearly marked, all products we sell are new, unopened, and purchased directly from the manufacturer or their authorized distributor. Products that have left the store, been tested, or are otherwise opened, will be labeled and advertised as such, and have a discount associated with them. Our return policy reflects our commitment to being fully transparent with our customers, and only offering the best quality products. If you are dissatisfied with your purchase, we are happy to process a return based on the following conditions.

ELIGIBLE ITEMS:

We accept returns up to 14 days from the date of receipt for all products that meet the following conditions:

  • Items must be unused and unopened.
  • All items, warranty cards, manuals, accessories, etc. must be included in original, unaltered condition.
OPENED / USED ITEMS:

Opened / Used Items are returnable, but will be subject to a 15% restocking fee. Opened / Used Items must meet the following conditions in order to qualify for a partial refund.

  • All items, warranty cards, packaging, manuals, accessories, etc. must be included in original, unaltered condition. Items must be in the same new condition as was received by the customer. Products that have signs of wear may be refused or subject to additional restocking fees.
NON-REFUNDABLE ITEMS:
  • Special order items (not regularly stocked)
  • Items not in original condition
  • Sensitized materials (film, photographic paper, or liquid chemicals)
  • Consumable items (batteries/chargers or ink)
  • Printers
  • Professional Cinema products
RETURNING YOUR ITEM:

First, call our support team to receive authorization for your return, or visit us at our store.

  • Once authorized, ship your item back to us!
  • Pack all items to be returned in a sturdy shipping carton (use the original if you’d like)
  • Enclose a copy of your sales receipt, keeping the original for your records
  • Ship it back by your method of choice - we can provide a label and deduct the cost from your refund
  • We suggest adding shipping insurance as we can not cover any damage caused in transit
REFUNDS:
  • Once items are approved, refunds will be issued to the original form of payment (minus applicable fees)
  • 3% processing fee will apply unless issued as in-store credit
  • Shipping and handling fees are non-refundable
  • Credit for returns are normally processed within 3-5 business days from the date we receive the merchandise
  • An additional fee may be applied if items do not meet the return criteria and need to be sent back to the manufacturer
DEFECTIVE ITEMS:

If you receive a defective product, we will happily replace your product with the same or equivalent item at no cost to you! Some manufacturers have policies requiring replacement product be sent directly from the manufacturer rather than exchange by the retailer, and in those cases we will or assist you in receiving a replacement directly from the them. Defective items from Atomos, BlackMagic, DJI, and Hasselblad must be exchanged directly with the manufacturer. All defective returns must be made within 14 days of receipt of product. Full manufacturer warranties are supplied with merchandise purchased from pictureline for coverage after 14 days. Please call if you have any questions regarding the repairs or services covered under a manufacturer warranty.

EXCHANGES:

Exchanges can easily be arranged by contacting our support team. Please include your order number.

EXCESSIVE RETURNS:

pictureline reserves the right to refuse returns to customers who have exhibited a pattern of excessive returns, as determined solely by management.

Related Products

Description

ACCIDENTS HAPPEN. WE’VE GOT YOU COVERED!


With Canon CarePAK PLUS, you’ll receive accident protection from drops, spills & more.

 

What does CarePAK PLUS include?


Protection from Accidental Damage

Protection from kids, pets, and life including accidental damage such as drops, spills, power surges and other unforeseen events.

Additional Hardware Coverage

No more worries! Receive additional hardware coverage from excessive wear and tear on all mechanical and electrical issues.

Service & Support Directly from Canon

With hassle free service and support direct from Canon, you will never deal with a 3rd party. Feel confident your product will be serviced by Canon factory trained technicians using only Genuine Canon parts.

Transferable

CarePAK PLUS is transferable. Purchase a product as a gift for someone else or sell it during the covered period and transfer the benefits to someone else.

Data Recovery

With Data Recovery, we can help retrieve your lost or corrupted images or videos, so you won’t lose your precious memories. *Included only with Cameras and Camcorders.

Priority Service & Free Returns

No additional cost, free return shipping, and minimal downtime with fast and reliable service direct from Canon. We’ve got you covered!

$0 Deductible

No Deductible for any repair or replacement, ever.

Always Genuine Canon Products & Parts

If your product cannot be fixed and needs to be replaced you will receive the exact same model, or better, always!

When does coverage begin and end?

CarePAK PLUS coverage begins on the date of your CarePAK PLUS purchase and, depending on the plan you choose, will be in effect for 2-4 years from the original purchase date of your product. The coverage expiration date is printed on the welcome/registration confirmation letter sent after you have registered your CarePAK PLUS.

Are there conditions or limitations on CarePAK PLUS?

CarePAK PLUS must be purchased within 90 days of hardware purchase. Abuse, misuse, and fraud are not covered. For more details, please refer to “What is Not Covered (General Exclusions)” in the Terms and Conditions.

Where can I read the complete Terms and Conditions of the plan?

A link to the complete Terms and Conditions can be found online by visiting usa.canon.com/carepak-plus

What happens next?

Within 3 business days after you purchase CarePAK PLUS, you will receive an email confirmation from Canon with your CarePAK contract number and activation link.

How do I activate my CarePAK?

Within the confirmation email you will find your CarePAK PLUS contract number and instructions for activating. You must activate your CarePAK PLUS in order to obtain service. Please keep a copy of your welcome letter (with contract activation number) and a copy of your hardware sales receipt; you will need them in order to obtain service.

Learn more at usa.canon.com/carepak-plus