Canon CarePAK Pro 4 Year Cinema Cameras $2000 - $2499.99
Authorized Dealer

Canon CarePAK Pro 4 Year Cinema Cameras $2000 - $2499.99

CanonSKU: 9619B088AA | UPC:
ON ORDER
Price:
$409.99
Free in-store pick up
Free shipping for orders over $100

Return Policy

At pictureline, we are extremely proud that unless very clearly marked, all products we sell are new, unopened, and purchased directly from the manufacturer or their authorized distributor. Products that have left the store, been tested, or are otherwise opened, will be labeled and advertised as such, and have a discount associated with them. Our return policy reflects our commitment to being fully transparent with our customers, and only offering the best quality products. If you are dissatisfied with your purchase, we are happy to process a return based on the following conditions.

ELIGIBLE ITEMS:

We accept returns up to 14 days from the date of receipt for all products that meet the following conditions:

  • Items must be unused and unopened.
  • All items, warranty cards, manuals, accessories, etc. must be included in original, unaltered condition.
OPENED / USED ITEMS:

Opened / Used Items are returnable, but will be subject to a 15% restocking fee. Opened / Used Items must meet the following conditions in order to qualify for a partial refund.

  • All items, warranty cards, packaging, manuals, accessories, etc. must be included in original, unaltered condition. Items must be in the same new condition as was received by the customer. Products that have signs of wear may be refused or subject to additional restocking fees.
NON-REFUNDABLE ITEMS:
  • Special order items (not regularly stocked)
  • Items not in original condition
  • Sensitized materials (film, photographic paper, or liquid chemicals)
  • Consumable items (batteries/chargers or ink)
  • Printers
  • Professional Cinema products
RETURNING YOUR ITEM:

First, call our support team to receive authorization for your return, or visit us at our store.

  • Once authorized, ship your item back to us!
  • Pack all items to be returned in a sturdy shipping carton (use the original if you’d like)
  • Enclose a copy of your sales receipt, keeping the original for your records
  • Ship it back by your method of choice - we can provide a label and deduct the cost from your refund
  • We suggest adding shipping insurance as we can not cover any damage caused in transit
REFUNDS:
  • Once items are approved, refunds will be issued to the original form of payment (minus applicable fees)
  • 3% processing fee will apply unless issued as in-store credit
  • Shipping and handling fees are non-refundable
  • Credit for returns are normally processed within 3-5 business days from the date we receive the merchandise
  • An additional fee may be applied if items do not meet the return criteria and need to be sent back to the manufacturer
DEFECTIVE ITEMS:

If you receive a defective product, we will happily replace your product with the same or equivalent item at no cost to you! Some manufacturers have policies requiring replacement product be sent directly from the manufacturer rather than exchange by the retailer, and in those cases we will or assist you in receiving a replacement directly from the them. Defective items from Atomos, BlackMagic, DJI, and Hasselblad must be exchanged directly with the manufacturer. All defective returns must be made within 14 days of receipt of product. Full manufacturer warranties are supplied with merchandise purchased from pictureline for coverage after 14 days. Please call if you have any questions regarding the repairs or services covered under a manufacturer warranty.

EXCHANGES:

Exchanges can easily be arranged by contacting our support team. Please include your order number.

EXCESSIVE RETURNS:

pictureline reserves the right to refuse returns to customers who have exhibited a pattern of excessive returns, as determined solely by management.

  • Expedited turnarounds
  • Pre-paid shipping included
  • No deductible ever
  • Genuine Canon parts used
Related Products

Description

Protection from Accidental Damage

Protect your investment from accidental damage including drops, spills, power surges and other unforeseen events.

Image Recovery

With Image Recovery, we can help retrieve your lost or corrupted images or videos. We know your livelihood depends on it. Included with Cameras and Camcorders with a memory card slot (only for use with the internal removable memory card).

Coverage from Normal Wear and Tear

Receive additional hardware coverage from normal wear and tear on all mechanical and electrical issues.

Free Two-Way Shipping

Free shipping to and from Canon for all service and repairs. Simply call for a pre-paid shipping label for your product.

Service & Support Directly from Canon

Hassle free service and support direct from Canon. Feel confident your product will be serviced by Canon factory trained technicians using only Genuine Canon parts.

$0 Deductible

No Deductible for any repair or replacement, ever.

Transferable

Benefits for CarePAK PRO can be transferred if the owner of the covered product changes the coverage period.

Always Genuine Canon Products

If your product cannot be fixed and needs to be replaced you will receive the exact same model, or better, always.

5 Business Day Service

No additional cost for priority service with fast, reliable repairs and minimized downtime. Most claims are serviced and shipped within five business days. Subject to availability of parts or replacement product.

Complimentary Customer Support

Agent-assisted customer support, for all CarePAK eligible products, from our dedicated team of experts via an exclusive member hotline.