Pictureline came though when both Adorama and B&H failed me. Adorama sent me an incomplete Tether Tools Kit for my GH5s. It was missing the ***** batt that I was necessary to use the kit, even though Adorama rep told me it was “in stock” when they sold the kit to me (failing to mention the ***** batt piece was backordered). When I opened the boxes from Adorama, not only were pieces missing, but the coupler was actually BROKEN, but new in the package. Clear damage to the back of the coupler, but not the box/packaging. I called Adorama for help immediately, only to find they were closed for the rest of the week for their religious holiday….same for B&H. Pictureline was OPEN, had the items in stock and got my shipment overnighted that saved one of the biggest productions Ive ever done for my company. Thank you so much Pictureline!